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Click below where you can find options to give us your feedback, recognise excellent service from our team, and find help if anything has affected your experience or enjoyment of our venues. Lovely warm friendly place, good machines, high payout, free hot and cold drinks and snacks whilst playing. See what our happy customers have had to say, and discover why our venues are the number one destination for unforgettable gaming and exceptional service.
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This is a condition of your licence under LCCP Condition 8 – Display of licensed status. We provide details of all businesses and individuals we licence on our Public Register service. You must make your licence available for inspection by request from Gambling Commission staff, licensing authority staff or other official bodies such as the police or fire service. You must provide the missing documents, as well as the documents you included originally, and you will need to pay the application fee again. We will send you a letter explaining which documents are missing and you’ll need to reapply online. If you have not used the service before, you’ll need an email address only you can access to be able to create an account.
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All Boldplay™ games are already certified for release in regulated markets in the UK, Malta, Gibraltar, Isle of Man and Portugal, with many more jurisdictions set to follow shortly. You will need to apply for an operating licence, before you apply for any premises licences. An operating licence allows you to provide gambling activities to customers in Great Britain. The Gambling Act 2005 defines a casino as an arrangement whereby people are given an opportunity to participate in one or more casino games. By clicking accept, you agree to receive online gaming promotions, offers and updates from our trusted partner “Aspire” (AG Communications Ltd).
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We will ask you to provide information about you and your business as part of your licence application. A casino application can take up to 16 weeks to process depending on the complexity of your business. Our online fees calculator can help you with understanding the amounts of your application, first annual and annual fees. We issue operating licences and personal licences; premises licences are issued by local licensing authorities. A unique collection of destinations combining great bars, restaurants, casinos and hospitality that capture the heartbeat of our vibrant city locations.
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There’s lots of information,including case studies and testimonials from GAMSTOP users. You canalso see our recent news, learn more about other support servicesand download our shareable resources. Once registered you will be prevented from using gambling websitesand apps run by companies licensed in Great Britain,for a period of your choosing.
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